Location: Office based in Central Southampton. Hybrid working may be possible on completion of the probation period.
The Role
This post is about providing much needed support for our busy Senior Management Team. You will work closely with our Senior Management Team, helping to manage priorities, supporting with information for funders and stakeholders, and ensuring the smooth day-to-day running of the team’s workload. This is a new role within our service that you can ‘make your own’. The role has been created to relieve some pressure from the senior team and enable us to work more effectively and strategically.
You will provide confidential administrative support to all the team, including HR administration support.
About you
You will be an experienced, confident, and highly organised professional with excellent communication skills and the ability to manage multiple priorities. You will be comfortable working both independently and collaboratively, with a proactive and solutions focused approach
This role is an excellent opportunity for you to develop your skills and career – and make a difference at a time when our help has never been needed more.
Citizens Advice Southampton is a friendly and dedicated team of paid staff and volunteers. We value our team enormously, and paid staff can expect an environment in which they have opportunities to develop themselves whilst supporting others.
We offer a salary which is competitive in the charity sector, as well as a generous holiday allowance and other benefits including a NEST pension scheme, an outstanding Employee Assistance Programme including a GP helpline, and Life Assurance for paid staff.
Applications
At Citizens Advice, we recognise the positive value of diversity, promoting equity and celebrating inclusion. We welcome and encourage job applications from people of all backgrounds.
Please download the application pack on our website and submit your CV and a covering letter outlining how you fit the person specification to Emma Vint.
Please also complete and submit our diversity monitoring form with your application.
The closing date for this vacancy is 9am, 26th June 2026.
Thank you for your interest in Citizens Advice Southampton.