Head & Neck Clinical Administrative Officer
The closing date is 08 April 2026.
We are currently looking to appoint a Clinical Administration Officer (CAO) to work in the Surgical Division, working 37.5 hours per week. The successful candidate must be customer focused, with exceptional communication and interpersonal skills.
Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately.
To be successful in this role you will possess English and Maths GCSE grade C or above (or equivalent), excellent IT skills and relevant office/secretarial experience.
Knowledge of medical terminology, customer care and previous NHS experience are also desirable.
Main duties of the job
The main emphasis of this role is to provide a range of administrative support to Consultants, medical staff and/or other senior members of the Divisional teams. This is achieved by operating relevant IT applications as required, ensuring targets are met and maintaining confidentiality at all times.
Duties will include audio typing, receiving patient queries and actioning appropriately, booking relevant appointments, and actioning complex instructions from clinical staff and/or other designated senior staff as appropriate.
Please see Job Description for main duties of the job in attachments.
About us
Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and good financial control, and was recently rated "Good" by CQC.
We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.
Job responsibilities
Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Person Specification
Qualifications & Training
* Educated to GCSE standard (or equivalent), to include English grade C or above
* RSA III (or equivalent) Typing/Word Processing
* Familiar with Microsoft Office based computer packages, including email and internet
* ECDL
* Shorthand skills
* Any office-based training such as NVQ
* Medical terminology
* Audio typing RSA Stage II (or equivalent)
Experience
* Experience of working as part of a multi-disciplinary team
* Previous office/secretarial experience
* Previous NHS experience
* Previous knowledge of hospital PAS systems
Skills and Knowledge
* Good prioritisation and organisational skills
* Familiar with work-based computer systems
* Ability to work under pressure, prioritising work to meet deadlines
* Good telephone manner
* Previous NHS experience
* Medical terminology
* Preparing agendas and minute taking
Personal Attributes
* Professional appearance
* Awareness of confidentiality
* Adaptable to meet service needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Chesterfield Royal Hospital NHS Foundation Trust
£24,937 to £26,598 a year per annum pro rata
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