Business Analyst / Change Manager required near Maidstone in Kent paying upto 60k + Discretionary performance linked Annual Bonus to lead the IT Change Management team consisting of Business and Test Analysts, it is a Hybrid role, 4 days in the office after probation. Along with strong demonstrable Change Management experience they require knowledge is Azure DevOps of Click Up and SQL with an understanding of C# and Classic ASP would be beneficial.
* We need someone who can take user stories and convert them to functional documentation. Must have excellent documentation skills, and able to spin many plates/projects at time and have excellent communication skills
Near Maidstone, Kent | Up to £60k + Annual Performance Bonus | Hybrid – 4 Days in Office After Probation
Are you a strategic thinker with a passion for change management and system design?
Join a successful, fast-growing company near Maidstone as their Business Analyst / Change Manager you'll lead a dynamic IT Change Management team focused on aligning bespoke systems with evolving business needs. This is your chance to make a real impact – managing critical system change projects from design through to beta testing while mentoring Business and Test Analysts.
This hybrid role offers flexibility, autonomy, and the opportunity to play a key part in shaping business-critical systems and processes.
Your Mission
* Own the system roadmap – plan improvements and keep pace with strategic goals
* Manage and deliver change projects from concept to implementation
* Lead and mentor a team of Business and Test Analysts, setting clear goals and fostering collaboration
* Drive process improvement, documentation, and risk mitigation
* Translate business requirements into technical design documents and clear project artefacts
* Collaborate with senior stakeholders across departments to ensure system enhancements align with business priorities
* Champion change control, managing the full lifecycle from idea to implementation
* Conduct out-of-hours testing once per week
What You'll Be Doing
* Create documentation such as Project Roadmaps, Technical Design Specs, Use Case Diagrams, ERDs, Test Scripts & User Guides
* Facilitate workshops to elicit requirements and align stakeholders
* Support continuous improvement using Agile, Waterfall, or Kanban methodologies
* Communicate clearly and confidently across all levels of the business
* Ensure technical designs and solutions are robust, scalable, and user-focused
What You'll Bring
Essential Experience & Skills:
* Strong background in Change Management and systems/process design
* Demonstrable experience managing end-to-end software development lifecycle
* Proven leadership and team management skills
* Comfortable using tools like Azure DevOps, ClickUp, SQL, and Microsoft Office (Word, Excel, Visio, PowerPoint)
* Stakeholder engagement and facilitation skills
* Experience creating technical specifications and user stories
* Understanding of Agile, Waterfall, or Kanban methods
Desirable Know-How:
* Knowledge of C#, Classic ASP, or Java
* Familiarity with software testing and QA processes
The Ideal Candidate Will Be...
* Highly analytical and detail-oriented
* A confident communicator with a plain-English approach
* Adaptable, with a resilient mindset and strong problem-solving skills
* Organised, with the ability to juggle multiple projects and shifting priorities
* A supportive leader, committed to team development and collaboration
* Results-driven, tracking KPIs and proactively managing risks
Job Types: Full-time, Permanent
Pay: Up to £60,000.00 per year
Benefits:
* Company pension
Work Location: Hybrid remote in Maidstone ME16 0AF
Reference ID: JO