Position: Restaurant Manager (Front ofHouse - JD Wetherspoons)
Type: Full-Time / Permanent
Bonus: Up to 10% Annual Bonus
We can provide on-site accommodation, subject to availability and T&Cs.
As the Restaurant Manager, you'll lead and support the day-to-day operations of the front of house within our on-site JD Wetherspoon venue.
You'll be the friendly face driving service standards, motivating your team, and ensuring every guest feels welcome, valued, and served with a smile. Working closely with the Pub Manager, you'll bring energy, enthusiasm, and operational know-how to keep service running smoothly and ensure compliance with high standards and operating procedures.
Key Responsibilities
Team Leadership: Support, lead and energise the front of house team to deliver outstanding guest service during every shift.
Guest Experience: Drive a welcoming atmosphere and consistently high service standards, ensuring guests have a brilliant time with us.
Shift Management: Manage front of house operations during busy service times, ensuring smooth coordination between the bar, floor, and kitchen pass.
Training and Development: Support team development through ongoing training and hands-on coaching, ensuring knowledge of Wetherspoon’s SOPs.
Problem Solving: Act swiftly to resolve any service or operational issues, ensuring minimal disruption to the guest experience.
Compliance and Safety: Uphold all health, safety, hygiene, and licensing regulations, as well as Wetherspoon and Haven operating procedures.
Collaboration: Work closely with the Pub Manager and Kitchen Team Manager to ensure cohesive operations and team alignment.
Requirements
- Proven experience in roles such as Front of House Manager, Restaurant Manager, Assistant Pub Manager, Restaurant Supervisor or Team Leader in a high-volume hospitality setting.
- Strong leadership and communication skills with a hands-on, can-do attitude.
- A passion for customer service and creating positive guest experiences.
- Knowledge of food safety, licensing, and health & safety regulations.
- Ability to lead in a fast-paced, dynamic environment.
- Excellent organisation and multitasking abilities.
- Flexible approach to working hours, including evenings, weekends, and holidays.
What We Offer
- Attractive salary plus annual bonus opportunity.
- On-site accommodation, subject to availability and T&Cs.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven - Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click Apply Now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.