Do you have experience with learning and/or CMS web-based platforms? Are you a strong communicator, with the ability to build excellent client facing and internal working relationships? Have you got excellent organisational skills coupled with the ability to deliver to deadlines?
We are looking for a Schools Liaison Officer to manage and support school usage of ; the RSC's new innovative, recently launched, learning platform aimed at transforming the way Shakespeare is learnt and taught in secondary education.
By 2030 we will have 10 of Shakespeare's most studied plays available on the platform which will enable teachers to use RSC content to build their own bespoke lessons for different year groups.
Reporting to Shakespeare Curriculum Product Manager key areas of responsibility include (please see the full job description and person specification for the comprehensive list):
1. Being the first point of contact for schools; responding to and supporting users of the platform.
2. Advocating for the platform with schools, teachers and senior leaders, delivering training as necessary.
3. Providing platform support and assistance to schools navigating the site.
4. Working with the Product Manager and Marketing teams to drive interest, sign-ups and retention.
5. Creating and updating help and user guides.
To be suitable for this role, it is essential that you have:
6. Strong communication skills and the ability to work with and influence a variety of stakeholders.
7. Practical working experience of learning platforms (LMS) and / or content (CMS) web-based platforms.
8. Excellent organisational skills with the ability to prioritise and deliver to deadlines.
This is a part-time (28 hours), 5 year fixed-term position based in Stratford-upon-Avon. We are committed to a culture of flexible working. The role will provide the opportunity for some flexibility in hours and location of work. We expect the post holder to be in our Stratford office for 50% of the time.
This role is set within the Creative Learning and Engagement team and will work in close collaboration with colleagues across the RSC.
The RSC is committed to safeguarding and promoting the welfare of children and young people. Please note that all employees of the Creative Learning and Engagement team are required to undergo enhanced checks with the Disclosure and Barring Service (DBS). No offer of employment will be made until references have been checked.