Our fantastic client in Tredegar, an exciting and growing business who are leaders in their field, are recruiting for a Telesales Representatives to join them on a permanent basis.
Working at their stunning Head Office, and as part of a diverse and supportive team, you will contact existing and potential new customers through tele-sales activity, building strong relationships with contacts and promoting the company products and services.
What you'll be doing:
* Contact potential or existing customers to inform them about a product or service.
* Ask questions to understand customer requirements and close sales.
* Direct prospects to field sales team when needed - setting appointments as required.
* Enter and update customer information in Hubspot.
* Process orders accurately - progress to Quotation via Hubspot workflow.
* Handle grievances to preserve the company's reputation.
* Go the 'extra mile' to meet sales quota and facilitate future sales.
* Keep records of calls and sales and note useful information.
What we're looking for:
1. Excellent communication and interpersonal skills.
2. Proven experience in telesales or other sales/customer service role.
3. Proven track record of successfully meeting sales quota preferably over the phone.
4. Good knowledge of Hubspot and telephone systems.
<...