About the role
We’re looking for an Operations Manager to lead the delivery of multiple UK and international events each year.You’ll work closely with the Operations and Exhibition Directors to manage all on-site activities, infrastructure, budgets, and Health & Safety compliance—ensuring smooth execution and high customer satisfaction.Based in Richmond with the RX UK Operations team, you’ll need strong project management and interpersonal skills, plus the ability to juggle multiple deadlines and stakeholders. We value curiosity, initiative, a problem-solving mindset, and the humility to ask for help when needed.
Responsibilities
1. Act as the main point of contact for exhibitors, contractors, venue staff, and RX UK teams regarding all on-site activities
2. Oversee the creation and distribution of exhibitor manuals and other relevant documentation
3. Collaborate with the Event Director to ensure full compliance with Health & Safety regulations
4. Review and approve stand designs
5. Manage and optimize floor plan layouts to ensure maximum space yield and efficiency
6. Attend and manage events at both UK and international venues
7. Conduct site visits and oversee on-site exhibition organization, requiring frequent travel
Requirements
8. Proven experience in Operations Management within the exhibition or events industry
9. Strong relationship-building skills, with sensitivity to working across different cultures
10. Demonstrated ability to manage complex projects from planning through execution
11. Experience in managing direct reports and leading operational teams
12. Possession of an IOSH Managing Safely Certificate (or equivalent)
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive