*This is a 12 month fixed term role*
Responsible for executing device lifecycle activities, including migrations, upgrades, and user support, ensuring smooth transitions and minimal disruption to business operations.
Key Responsibilities:
1. Perform laptop builds, imaging, and configuration for Windows and Mac devices.
2. Execute Windows OS migrations, including troubleshooting during and post-migration.
3. Support VDI (Virtual Desktop Infrastructure) and DaaS (Desktop as a Service) migration processes.
4. Assist with cloud-based application deployments and ensure compatibility during migrations.
5. Contact users to confirm migration details and assist with manual data transfers (e.g., mapped drives, Outlook signatures).
6.
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