About the Role
The Loch Ness Drumnadrochit Hotel, located beside the famous Loch Ness Exhibition, is seeking a Receptionist to join its front-of-house team. You will be the first point of contact for guests from around the world, managing reservations and delivering a warm Highland welcome.
Responsibilities
* Greet and check in guests on arrival, manage check-outs efficiently
* Handle reservations by phone, email, and in person
* Provide information about the hotel and local attractions
* Process payments and maintain accurate records
* Work closely with housekeeping and food & beverage teams to ensure a seamless guest experience
Requirements
* Friendly, professional manner with excellent communication skills
* Organised and detail-focused
* Previous experience in reception or customer service is an advantage
* Comfortable using booking systems and Microsoft Office
* Flexibility to work shifts including evenings and weekends
Benefits
* Competitive pay
* Training and support from an experienced team
* Staff meals on duty
* Opportunities for career development within Cobbs Hotels
#J-18808-Ljbffr