Overview
St Luke’s Hospice Plymouth is an independent charity providing specialist advice and support to people with progressive life‑limiting illnesses in Plymouth, Southwest Devon and East Cornwall. We believe that everyone deserves quality end‑of‑life care, no matter where.
About the Role
This is a permanent, 30‑hour per week vacancy for a Patient Safety Facilitator to join the Quality Team based at our Hospice in Turnchapel, Plymouth. The Patient Safety Facilitator will work closely with the Associate Director of Quality & Patient Experience to provide support to the quality team, focusing on patient safety, experience, compliance, complaints and audits.
Key Responsibilities
* Support the application of the Hospice Risk and Incident Management System.
* Act as first point of contact for feedback and complaints.
* Support robust clinical governance and quality policies and procedures.
* Develop systems and processes to ensure all governance can be evaluated accordingly.
* Work closely with the CQC registered Manager.
* Support the administration of regular cyclical meetings.
* Synthesise and present various data.
* Produce regular governance, quality and audit reports.
Knowledge and Experience Required
* Experience of working in clinical governance and/or quality, safety or service improvement in a health and social care setting.
Equality and Diversity
We value and respect the diversity of our people and welcome applications irrespective of age, disability, gender identity, gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Benefits and Working Conditions
This role offers generous annual leave, a pension scheme and a health scheme that assists with eye tests, dental care and physiotherapy. It is a full‑time, permanent position with a 30‑hour week.
Closing Date: 23 March 2025
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