Job Description:
North Northamptonshire Council is looking for a Housing Options Officer to support the team in reducing backlogs and waiting times for homeless applications. The role involves triaging cases and conducting casework, making informed decisions on homelessness applications. You will play a key role in providing advice, assessing housing needs, and helping applicants navigate their housing options.
Key Responsibilities:
* Manage the triage process for homeless applications.
* Make decisions on cases in line with housing legislation.
* Provide advice and guidance on housing options to applicants.
* Work with internal teams and external agencies to resolve homelessness cases.
Requirements:
* Experience in housing options, homelessness casework, or related areas.
* Strong understanding of homelessness legislation (Housing Act 1996, Part 7).
* Excellent communication and case management skills.
Ability to manage a high caseload in a fast-paced environment.
Eden Brown Synergy is an equal opportunities employer.
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