Hours of Work: Average of 37.5 hours per week – following a 2 week rolling rota of night shifts. Full rota is outlined in the documents below.
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallichwww.thewallich.com/about-us
Project Description
The Torfaen Accommodation and Support Hub is an innovative and exciting project located within the heart of Pontypool which provides information, advice, support and accommodation to residents of Torfaen who are experiencing homelessness or struggling with housing issues. A newly reconfigured provision within a listed building the service hosts 15 units of accommodation alongside the provision of multi agency drop in hub where people can access information, advice and support.
The service is an integral part of the Local Authorities approach to responding to homelessness in Torfaen and founded on a partnership and multi agency model of delivering information, support, assistance and accommodation to prevent and resolve homelessness.
Purpose of Role
To provide a proactive night time presence within the project to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources.
This role is subject to an Enhanced DBS disclosure.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidancepage for tips on what to include:
Job Description
Rota
Employee Benefits
Closing date for this vacancy is 10th September 2025 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464
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