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Contract Type: 12 Month Contract, Full Time. Days Mon-Fri 0800-1700
Industry: Pharmaceutical Manufacturing
PRS Engineering has engaged with a key client & a UK-wide leading Building Services & facilities management company, specialising in innovation and revolutionization. Due to team expansion, we are seeking an experienced Technical Operations Manager (Mechanical Bias) on a 12-month FTC. This role will be based at the Stevenage facility in Hertfordshire.
Role Overview:
We are seeking an experienced Senior Technical Operations Manager with a Mechanical Bias
* Accountable for fostering a culture of psychological safety within the workforce, coaching direct reports to ensure successful delivery of foundation and improvement initiatives.
* Responsible for ensuring compliance with statutory, critical, and GxP deliverables.
* Delivering exceptional stakeholder engagement, maintaining high standards of client interface at all levels of the operation.
* Building and maintaining strong client relationships, ensuring key stakeholders are engaged, informed, and confident in our ability to provide world-class service.
* Overseeing team key performance indicators and service level agreements, conducting reviews to ensure their relevance and accuracy against evolving business models.
* Ensuring resilience planning is conducted across all operational areas.
* Ensuring technical competency of Operations Team staff across all spheres of influence.
* Serving as a senior conduit between Operations and internal/external stakeholders to promote continuous improvement aligned with the Site Information Pack.
* Assisting in the development of strategic plans, including organisational structure modelling and change management actions.
* Implementing succession planning across all functions within the operations teams.
* Delivering and implementing tactical actions in line with strategic plans.
* Engaging with the Procurement team to manage cost-effective procurement of all Technical Services, influencing the supply chain.
* Deputising for the Head of Technical Operations when required.
Candidate Profile
* Degree / HND / HNC in Engineering, Building Services, or a similar discipline, or relevant Level 5 professional qualification.
* Minimum of 5+ years of experience leading teams in an Engineering / Facilities Management environment, preferably in a highly regulated setting.
* NEBOSH National General Certificate or working towards it.
* Strong understanding and experience of workplace safety management in a technical, front-line environment.
* Extensive knowledge of relevant building services statutory regulations, codes of practice, and quality control.
* Ability to maintain composure in a demanding, active, and client-facing environment.
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