Description
As Strategic Partnership Manager, you'll report directly to the Head of Partner Management and serve as the key liaison, managing outsourcing arrangements and critical vendor relationships. This is a unique opportunity to drive business transformation, enhance service delivery, and ensure operational excellence throughout AXA UK and Ireland.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
What you'll be doing:
• Build and maintain strong partnerships with external vendors and internal teams to foster collaboration and maximise value.
• Align partner objectives with business goals, ensuring KPIs and SLAs are met while tracking performance and driving efficiency.
• Identify opportunities for innovation and cost savings, demonstrating the impact of third-party activities on AXA's profitability.
• Ensure all vendor engagements comply with AXA's risk and control frameworks, safeguarding our customers and our business.
• Work with cross-functional teams to develop and implement sourcing strategies that align with industry trends and market dynamics.
Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.
We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.
What you'll bring:
• Strategic thinker with strong emotional intelligence and the ability to build lasting relationships across diverse cultures.
• Proven experience in vendor management within a complex, matrixed organisation, ideally in the financial services sector.
• Excellent analytical skills with a commercial mindset, capable of developing sound business cases and driving results.
• Exceptional communication and leadership abilities, with experience presenting to senior stakeholders including C-suite executives.
• Deep understanding of IT outsourcing and a proactive approach to managing change and continuous improvement.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
What we offer:
At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
• Competitive annual salary
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Private medical cover
• Life Assurance (up to 10 x annual salary)
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• AXA employee discounts
To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to stacey.hunt@axa-uk.co.uk.
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Who we are:
AXA UK Support Functions power AXA's three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you've got heaps of experience and qualifications behind you, or you're just starting out, we'll give you the support and opportunities to help you grow and develop with confidence.
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