To accurately type referrals, letters and reportsas instructed.
To make various NHS, private and Choose and Bookappointments as requested.
To deal with queries when necessary from C&B coordinators, patients, doctors, hospitals etc.
Send and receive documents and information by phoneand email
This job description is not an exhaustive list ofduties and may be amended in the light of practice need, you may be asked tocarry out other duties based on your skillset.
Main duties of the job
Previous experience in General Practice would beadvantageous. Duties will include, but not limited to: communicating withclinicians and patients, typing of referrals, and booking hospital appointmentsvia standard letter format and also specific choose and book software.
In the role of Medical Secretary, you will betasked with managing a variety of administrative duties within the practice,ensuring seamless daily operations, supporting physicians, and engaging withpatients. The ideal candidate will have excellent IT and communication skills,attention to detail, and a strong understanding of confidentiality and officeprocedures.
Attention to detail, speed and accuracy arecrucial.
About us
Newquay Health Centre is a busyGP practice serving a growing population of approx 17,500 patients.
We aim to provide high-qualitymedical services in a friendly, happy and healthy environment for both patientsand staff.
We have a multidisciplinaryclinical team and an integral Admin team, with the opportunity of furthertraining and role development.
Job responsibilities
To be provided on request.
The post-holder is a Medical Secretary.To beresponsible for undertaking a wide range of secretarial and administrativeduties and the provision of administrative support to the multidisciplinaryteam.Duties caninclude, but are not limited to, the processing of information (electronic andhard copy) in a timely manner, liaising with multidisciplinary team members andexternal agencies such as secondary care and community service providers inaccordance with current policies. Furthermore, duties can also includesupporting the administration and receptionist teams as required.To be responsible for SNOMED CTcoding of relevant information into patients electronic healthcare records onthe clinical system, adhering to the organisations coding policy.The post-holder will be an integralpart of the general practice team.
Person Specification
Experience
* Experience of dealing with medical paperwork
* An understanding, acceptance and adherence to the need for strict confidentiality
* Ability to use own judgement, resourcefulness and common sense
* Ability to work as part of an integrated multi-skilled team
* Pleasant and articulate
* Able to work under pressure
* Able to work in a changing environment
* Able to use own initiative
* Empathy and patience
* Professionalism
* Experience of EMIS clinical system
* Experience of working in a GP practice or other primary care environment.
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