Full time but part time will be considered
Workspace
On-site
About the Role
We have an exciting opportunity for a Mobile Cleaning Operative to join the Norwich City Service Limited (NCSL) team. If you are highly organised, detail-oriented, and thrive in a fast-paced environment, we would love to hear from you.
This role involves performing a range of cleaning duties across various locations—including offices, car parks, public toilets, and sheltered housing—while adhering to NCSL and client policies. The post holder is responsible for maintaining high standards of cleanliness through routine and non-routine tasks, using equipment and chemicals safely and effectively. They must comply with Health & Safety regulations, follow work schedules and deadlines, communicate clearly with management, and complete necessary documentation such as timesheets and vehicle logs. Flexibility is essential, as additional duties or overtime may be required, and the role includes ongoing training and development to ensure a consistently high-quality service.
The ideal candidate should possess a solid understanding of Health & Safety requirements and demonstrate a high standard of customer service, reliability, and punctuality. Essential qualities include the ability to operate cleaning machinery for carpets and hard floors, follow both verbal and written instructions accurately, and communicate effectively. They must be capable of working independently or as part of a team, with excellent attention to detail and a commitment to safety protocols. A full driving licence is required, and while previous cleaning experience and BICSc training are desirable, they are not mandatory.
This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.
Closing Date: Tuesday 16th September 2025 – please note this vacancy may close earlier if a high number of applications have been received.
Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.
Responsibilities
* Perform cleaning duties across offices, car parks, public toilets, and sheltered housing in accordance with policies.
* Maintain high standards of cleanliness through routine and non-routine tasks using equipment and chemicals safely.
* Comply with Health & Safety regulations, follow schedules, and complete documentation (timesheets, vehicle logs).
* Communicate clearly with management and be flexible with additional duties or overtime.
* Engage in ongoing training and development.
Requirements
* Excellent attention to detail
* Able to work alone or as part of a team
* Ability to follow Health and Safety instructions
* Full driving licence
About the Company
Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.
We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.
NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.
Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.
Benefits
* Living Wage Employer
* Cycle to Work Scheme
* Supportive and inclusive environment and culture
* Employee Assistant Support and Occupational Health
* Commitment to learning and development
* 23 days annual leave, rising to 24 days after 3 years and 25 days after 5 years, plus 8 bank holidays
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