Job Description
As our next Night Team Leader, you…
Provide guidance and support to the team, supervising hotel operations during the night.
Undertake night audits and corridor checks to make sure everyone in the hotel is safe and looked after.
Are an autonomous and passionate individual, confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.
Maintain strong working relationships and communicate with all departments, ensuring a continuous link between night and day.
Ensure completion of daily banking tasks and promptly identify and correct any discrepancies
A little more information:
You will have the opportunity to be part of a high energy, fun team that delivers excellent customer service each day to all our guests.
Our hotel offers 356 rooms, within very close proximity to London Heathrow Airport. The hotel features a restaurant operating for breakfast, lunch and dinner as well as a large outdoor car park.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
If you feel you are the right candidate for the role as our Night Team Leader, please click ‘apply’ now! We’d love to hear from you!
Qualifications
N/A
Additional Information
One more thing…
By working at the ibis London Heathrow Airport you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.