Working hours: As and when required Interview Date: To be confirmed Additional Salary information :10% night works allowance Witham Lodge is a Salvation Army Lifehouse and has 30 rooms accommodating men and women over the age of 18 who are experiencing homelessness. We are looking to recruit a Relief Night Concierge/Receptionist who will be the first point of contact for everyone accessing our Lifehouse. This role requires a friendly, approachable person who will be pivotal in ensuring our vision for high-quality person-centred support is delivered. Key Responsibilities: Understand and work within the Mission and Values of The Salvation Army always acting in a professional and ethical way when representing the organisation. Offer front of house service to clients/visitors ensuring they are signed in or out where required and their queries are handled in a professional friendly manner, referring them to the relevant person where required. Handling of cash ensuring all accounting records are properly maintained. Handle all incoming telephone calls and mail appropriately. To use a CCTV system (after training) in line with policy. Work as part of overall team to ensure the most positive experience in Witham Lodge. The successful candidate(s) will be able to demonstrate: Knowledge of the main support needs which are commonly faced by homeless and vulnerable clients Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes Able to work within the Christian ethos of The Salvation Army Good customer service and time management skills with the ability to prioritise workload The ability to successfully work independently and within a team environment. Able to work in a busy environment and be solution focused. In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK, Enhanced DBS Disclosure check for the adult workforce and Night Worker Health Assessment For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.