A leading fintech firm located in Greater London is looking for an experienced IT Service Support Manager to ensure high-quality delivery of IT services across a global team of over 1,900 employees. Responsibilities include managing incident processes, leading teams, and implementing ITIL best practices. This role offers a competitive salary, mentorship, and a dynamic work environment. Ideal candidates will have ITIL certification, and experience in ITSM tools and service delivery. The position is hybrid with 4 days in the office and 1 day remote.
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