Job Description
ROLE AND RESPONSIBILITIES
The T&C Supervisor is responsible for overseeing the Training and Competence (T&C) framework within the firm, ensuring that all advisers and staff meet the required standards of competence and compliance. This role is field based, reporting to the Head of Training and Competence, with travel as required. The primary focus will be on maintaining and enhancing the firm's T&C scheme to support good client outcomes.
KEY REPSONSIBILITIES INCLUDE:
1. Monitoring Adviser Competence: Conduct regular assessments of advisers to ensure they meet the firm's competence standards and regulatory requirements.
2. Providing Training and Development: Develop and deliver training programs to enhance the skills and knowledge of advisers and staff, ensuring they remain up to date with industry changes and best practices.
3. Conducting Observations and Assessments: Perform observations and assessments of client interactions to ensure advisers are providing high-quality advice and adhering to compliance standards.
4. Maintaining Records: Keep detailed records of training, assessments, and competence levels for all advisers and staff, ensuring accuracy and compliance with regulatory requirements.
5. Providing Feedback and C...