Account Management - Associate - German (DE)
*Minimum B2 level German Language Certification is Mandatory, C1 preferred*
Work Timings - Monday to Friday; European Timings
Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Over a million sellers worldwide use this Marketplace, contributing to Amazon's success.
Are you interested in innovating to deliver excellent service to Amazon’s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. We develop programs to recruit new Sellers and enhance existing Seller performance by encouraging the adoption of relevant Amazon products and services. We support new Sellers from their launch on Amazon to removing blockers and setting them up for success using various programs and tools.
Key job responsibilities
1. Monitor key ASIN metrics, including sales, traffic, conversion rates, Buy Box percentage, and customer feedback. Identify underperforming ASINs and implement strategies for improvement.
2. Ensure ASINs follow Amazon's listing guidelines and A+ Content best practices.
3. Manage Sponsored Products, Sponsored Brands, and other Amazon advertising campaigns at the ASIN level. Plan and execute deals, coupons, and other promotional activities to boost ASIN visibility.
4. Ensure ASINs have adequate stock levels to avoid out-of-stock situations. Monitor pricing trends and competition to optimize pricing strategies.
5. Identify prospects/partners, communicate the value proposition for their business, and establish long-term partnerships.
6. Track and report performance using appropriate metrics. Achieve productivity and seller satisfaction targets.
BASIC QUALIFICATIONS
* German Certification: B2.2 and above. Excellent communication skills in written and oral German.
* Bachelor's degree (preferably in Computer Science or Business) and 0 to 3 years of relevant experience.
* Excellent communication skills in English, both written and spoken, with the ability to engage professionally with internal and external partners.
* Advanced proficiency in Microsoft Office applications, especially MS Excel.
* Interest in e-Commerce/Online business.
* Ability to work in a fast-paced, challenging environment with a passion for delivering excellent customer experience.
* Attention to detail and ability to manage multiple projects simultaneously.
* Creative and analytical problem-solving skills with a focus on operational excellence.
PREFERRED QUALIFICATIONS
* Experience in e-commerce, retail, advertising, or media.
* Background in account management, marketing, buying, or customer service delivery.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations or adjustments during the application and hiring process, please visit this link for more information. If the country or region you're applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.
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