Account Manager / Internal Sales Support Engineer | Excellent package.
Our Client is a market-leading supplier of industrial electrical components and technical solutions. As they continue to expand their footprint in the UK's industrial control and automation sector for 2026, we are looking for a dynamic, office-based Account Manager to join our Client’s high-performing sales team.
The Role
This is a proactive, office-based position focused on nurturing a portfolio of existing B2B clients while identifying new growth opportunities within the industrial electrical market and across all industry sectors for specific product areas of our Client’s range. Training on the products will be provided and the technical aspects are relatively simple. Some basic understanding of the electrical or electronic sector would be desirable. You will act as the primary sales and account manager, and commercial point of contact for Systems Integrators, Panel Builders, End Users, Contractors, OEMs, and wholesalers, ensuring they receive industry-leading service and technical support.
Key Responsibilities
* Relationship Management: Manage and grow an established portfolio of industrial accounts, ensuring high retention and customer satisfaction.
* Business Development: Proactively identify white space opportunities within existing accounts and secure new business through consultative outreach.
* Technical Advisory: Provide expert guidance on the company's range of industrial electrical products.
* Commercial Negotiation: Prepare accurate quotations, negotiate contract terms, and manage pricing to achieve margin targets.
* Pipeline Management: Use CRM systems (e.g., Salesforce) to track interactions, forecast sales, and maintain a robust opportunity pipeline.
* Collaborative Sales: Work closely with technical and logistics teams to ensure seamless order processing and after-sales support.
Requirements
* Experience: Proven track record in B2B account management or internal sales, ideally within electrical wholesale, industrial distribution, or a technical engineering sector.
* Technical Knowledge: Familiarity with industrial electrical enclosure products and/or PCB relay components is highly desirable.
* Skills: Exceptional communication and negotiation abilities with a customer-first mindset.
* Tech Savvy: Proficient in Microsoft Office (Excel/Outlook) and modern CRM tools.
* Attributes: Self-motivated, target-driven, and capable of managing a high-volume workload in a fast-paced office environment.
The role is based in Essex; you will probably be living and commuting from within the Chelmsford, Brentwood, Wickford, Basildon, Colchester, Southend-on-Sea areas of Essex. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area.
Post codes used are for advertising purposes only and do not necessarily reflect the location of the employer.
You will be carrying out a wide range of activities typical of an internal role in an Electrical Distributor Branch operation, including responding to and handling all product technical enquiries, sales order processing, raising quotations and follow-up, liaising with external sales, inventory control, dealing with delivery and dispatch orders, raising purchase orders, and so on. You will be required to understand and identify the full product range with the ability to offer alternatives if required and advise on the selection of products where possible.
Full systems and product training will be available. It is also expected that you have commercial ability and awareness to generate quotations for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability.
To register your interest, apply with an up-to-date CV and we will be pleased to call you for a confidential discussion. To view more of our positions, click on the Rise logo at the top.
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