Learning and Development Manager
Location: Borehamwood, North London
Salary: Up to £70,000 + excellent bonus + benefits package
Reporting to: HR Director
Capstone have partnered with a leading, international storage solutions provider, who are seeking an exceptional Learning & Development Manager to take overall responsibility for designing and implementing key learning and development initiatives at all levels across the organisation, primarily focused on customer facing colleagues. They are required to identify and deliver a forward-thinking, efficient and effective learning and development agenda, which achieves the following:
* sales colleagues with the skills and competencies required to perform at their best;
* implements, and oversees leadership and management development programmes and interventions that support business objectives and business performance requirements.
* business leaders to deliver strategic priorities; and
* legislative and regulatory requirements are met.
The L&D Manager is the “go-to person” to provide expert advice on learning and development interventions at an individual, team and organisational level. This will be achieved through strong interpersonal skills, a high commercial understanding of the business model and high visibility across the store portfolio. The individual will play a key role as a member of the senior HR leadership team of a FTSE 250 business.
Key Accountabilities
* the L&D strategy, responsible for delivering hard skills training and soft skills learning and development activities which align with strategic priorities
* and delivering high quality, effective and efficient learning solutions which meet business needs and focus on return on investment
* our sales professionals to maintain their industry leading performance, driving year on-year KPI improvement, enabling and empowering them to achieve accelerated business growth
* and delivers the talent agenda by identifying individual performance and developing the existing talent pool in order to deliver business results, maximise internal progression and retain high potential people
* with business leaders in order to design evidence based, commercially driven solutions that are blended, engaging and interactive
* skills gaps and future learning requirements
* and updating existing learning programmes, including e-learning, ensuring they are fit for purpose and effective
* training and workshop sessions, including coordinating the logistics of these
Experience & skills required
* qualification in Learning and Development, with evidence of continuous professional development
* membership of CIPD or equivalent preferred
* of working in a multi-site retail or sales environment would be extremely beneficial
* in working at different levels from strategic to hands-on delivery.
* of challenging and changing existing learning and development practices to improve the learner experience and use of resources.
* & delivering blended learning and development solutions to meet business priorities
* coaching skills
* to demonstrate the effectiveness and return on investment of learning and development initiatives
* collaborative and able to partner with multiple senior stakeholders. Detail oriented and able to lead, manage and coordinate several priorities
* excellent written communicator with the ability to produce clear, concise and accurate training materials
* to travel both domestically and internationally including overnight stays
* UK driving license
If you are interested in this exciting opportunity, please contact Sam Lee on 020 3757 5000 or email s.lee@capstone-recruitment.com