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Retail Sales Assistant - Customer Service Advisor at Asda Travel Money, Peterlee - Part Time
Job Type: Permanent, Part-Time
Hours per week: 16
Salary: £13 per hour + Monthly Bonus
Working Patterns: This job is suitable for those who are flexible and able to work a variety of shifts between Monday and Sunday.
Benefits:
* A wide range of insurances such as Private Medical, Dental, and Critical Illness; includes discounted products like Health Checks, Allergy + Intolerance Tests, and other health services.
* Employee wellness programs offering guidance on physical, mental, and financial wellbeing.
* Employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns with opportunities for overtime.
* 25 days holiday (pro-rata), plus bank holidays; options to earn or sell additional days.
* Opportunity to earn a monthly bonus for hitting targets.
* Pension scheme with Scottish Widows.
Join Travelex and start a new career with limitless destinations.
Travelex values its hardworking employees who deliver exceptional service and positive experiences. If you care about providing excellent service, love travel, and enjoy sharing your knowledge, we want you as our next Travel Service Partner (RSA).
As part of the Tesco team, you'll work in a bustling retail environment, supporting customers with foreign exchange options to ensure their travel experiences start positively.
What will you be doing?
* Building relationships with customers to understand their travel needs.
* Becoming a travel money ambassador and trusted advisor, offering support and advice on Travelex products and services.
* Processing foreign exchange transactions accurately and efficiently.
* Meeting key performance goals related to procedures, operations, and customer service.
* Handling daily online FX requests and deliveries with attention to detail.
* Adhering to legal, regulatory, and Travelex compliance standards.
What do I need to have?
* Excellent communication skills—able to talk and listen effectively, understanding customer needs.
* A desire to succeed—motivated to make a positive impact and enjoy your work.
Please note, as part of onboarding, you will need to pass reference checks with our dedicated team supporting you through this process.
About Travelex
Founded in 1976, Travelex is a leading provider of foreign exchange with a trusted brand and extensive network. Our mission is to simplify access to international money for our customers.
Excited? Take the first step and apply to join the Travelex team!
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
Job ID JR48123
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