The Role
You will be responsible for the operational management of an FM contract across a large and complex healthcare estate. This includes ensuring compliance, meeting SLA and KPI targets, and overseeing the delivery of both planned and reactive maintenance activities.
You will lead a sizeable operational team and play a central role in maintaining service continuity within a live, critical healthcare environment.
Key Responsibilities
* Oversee day-to-day Hard FM operations across the estate
* Manage and monitor operational performance against SLA and KPI targets
* Lead teams spanning Operations Managers, Helpdesk, M&E Engineers, Electricians, and Fabric and Grounds
* Drive effective delivery of PPM and reactive maintenance programmes
* Chair daily operational meetings and manage monthly performance reporting
* Attend compliance meetings covering Water, Ventilation, Electrical, and Medical Gas
* Serve as a key point of contact between operational stakeholders
* Support ongoing construction and infrastructure projects across the site
* Ensure full operational compliance within a live healthcare environment
About the Site
The estate is large and operationally complex, comprising PFI and retained estate buildings, community buildings, a multi-storey car park, and live emergency and urgent care environments.
The site is currently undergoing significant change, including a major cladding replacement programme, ongoing construction activity, and wider estate restructuring.
What We're Looking For
* A strong Hard FM or M&E background, ideally with progression from an engineering discipline
* Experience within healthcare, NHS, PFI, or other critical environments
* Proven ability to lead and manage large operational engineering teams
* Sound knowledge of PPM, reactive maintenance, compliance, and SLA/KPI management
* Experience working within live operational healthcare settings
* The ability to challenge contractors and drive accountability across teams
Desirable Qualifications and Experience
* HNC, HND, or Level 4 technical qualification
* AP status in Water, Electrical, or Medical Gas is highly desirable
* Experience within PFI environments
* Familiarity with CAFM systems such as Maximo
Package
* Salary
* Car allowance
* Bonus
* Permanent, static site-based role
To be considered, please apply with an up to date CV.