Allstaff Office Division are delighted to bring to the market the role of Sales Administrator for a well established company in Hillington. This role is to provide an efficient sales administration service to Directors and customers; support internal and external customers and ensure highest quality of customer care is delivered. This is fully on site full time Monday to Friday 8.00 am - 4.30 pm (30 min lunch break). Overall Purpose of the Job Provide an efficient sales administration service to Directors and customers Support both internal and external customers Work collaboratively with team members Ensure the highest quality of customer care is delivered daily Duties & Objectives Priority Duties Marking up orders (time barred am for morning printout - pm for order entry) Ensure markup orders are double checked prior to placing in folder Checking orders within a reasonable timeframe to avoid delays Answering customer phone calls in a timeous manner Maintaining incoming order emails Raise manual overnight/collection orders Carry out ad hoc duties requested by Directors or Managers Secondary Duties Match up’s (matching short numbers with Sales works order number) Call backs / catching up with telephone calls Installation advice/technical drawings – where possible email rep POD requests Investigate discrepancies – shortages, ‘A’s/ FOC cc N/C collections, credits Sample requests Additional Duties (Outwith Sales) Data administration cover Entering/printing of orders Raising/printing of invoices Responsibilities Responsible for personal and general health and safety in line with company health and safety policy Maintain general housekeeping of working area Skills, Knowledge & Experience Skills Excellent telephone manner Can-do attitude Attention to detail Customer care Knowledge Parts and products General knowledge of working in an office environment Experience Minimum 24 months relevant experience in a similar sales administration or office-based role Preferred Microsoft Office packages (Outlook, Word, Excel) Salary £28,000 – £32,000 depending on experience Allstaff is operating as an Employment Agency for the supply of Permanent and Contract staff employed directly by the hirer. By sending your CV you are consenting to Allstaff processing your personal data for the purposes of providing work finding services, including processing using AI & software solution providers and back-office support. ALLSTAFFPRO Job Types: Full-time, Permanent Benefits: On-site parking Work Location: In person