Working in this stunning
lifestyle hotel, your role as the Receptionist/Lifestyle Host is
to ensure that you provide the best first and last impressions that our guests
receive and all important for ensuring they return time and time again.
Benefits:
· Up
to 12.50ph,(depending on age) plus paid breaks and service charge
· 28
days annual (pro rata)
· Cycle
to work scheme
· Team
and company social events
· Meals
on duty
· Uniform
provided
· Excellent
discounts across the Hotel portfolio
· Workplace
pension
· Development
and ongoing training
A genuine passion to give
excellent customer service, greeting our guests on arrival, giving that same
hospitality as you would if you received a guest in your own home – giving a
warm welcome, escorting guests to their rooms, offering them a welcome drink
and checking they have all they need for a comfortable stay.
During those quiet moments
during the day you may be taking reservations over the phone, completing
general admin and giving guests information about the hotel and what services
we can offer. You will have strong organisational skills, good telephone manner
and be comfortable to multitask with efficiency and friendless.
And when its time to say goodbye
you ensure that all the correct billing details are in order and wish our
guests a present onward journey.
Customer service experience is
essential and previous Hotel Front Office, Reception experience is
desirable. As you are the first and last impression our guest receive its very
important that you are always friendly, helpful smart and presentable,
*Full or Part-time, (if experienced -min of 3 shifts per week) you must be
available to work flexibility across a range of shifts from early, mid and late
shifts and weekends.
You will have:
· Amazing
customer service skills, professional and friendly and wanted to go above and
beyond our guests expectations.
· You
will be a team player who supports in all areas to ensure the guests have
everything they need.
· You
will have great communication skills and be able to take direction.
· Professional
disposition with excellent communication and interpersonal skills
Sound like the ideal role for
you? Apply today!
*All applicants must be able to
demonstrate that they have the Right to Work in the UK to be considered for
this role.