I am recruiting for an Export Logistics Coordinator for an FMCG business who supplies products globally.
The role export coordinator will cover the operational, administrative, and compliance tasks involved in getting their products from a supplier their customers around the globe.
1. Prepare and verify export documentation (commercial invoices, packing lists, certificates of origin, shipping instructions, etc.).
2. Ensure documents meet customs regulations and country specific import / export requirements
3. Coordinate with banks for letters of credit documentations
4. Maintain accurate records for audits and legal compliance.
5. Arrange bookings with freight forwarders and shipping lines
6. Coordinate with warehouse, logistics, and production teams to ensure goods are ready for dispatch.
7. Track and monitor shipments to ensure on-time delivery
8. Resolve delays or discrepancies in shipping schedules.
9. Serve as the main contact between the company, freight agents, and overseas clients.
10. Update customers on shipment status and expected delivery dates.
11. Handle inquiries and resolve complaints related to shipment issues.
12. Request and compare freight quotations to secure competitive rates.
13. Check and approve freight invoices and other shipping-related charges.
14. Follow up on payments and ensure all financial documentation is complete.
Experience required
15. Knowledge of export documentation / administration