Job Outline: The FM Manager is required to provide management and leadership and ensure all policies and processes are followed in our policies and procedures and provide support to the CM. Responsible for coordinating H&S processes across the contract. The role involves elements of office management and will be focused on both Hard and Soft services. Throughout, due emphasis is to be given to the importance of health, safety and the environment,
Key Responsibilities/Accountability's
Key Competencies
HR
● To administer recruitment and selection including and not limited to:
● ATR completion / and agency liaison where applicable
● Arranging interview/liaising with applicants
● Confirmation letters of outcome of interviews
● Inductions
● Issue of contract after probationary period
● Provide new starter details to Finance admin/HR Shared Services, ensuring contracts are issued
● DBS & Vetting plus periodic renewals
● Remind Management team of periodic reviews during probationary period
● Responsible for training matrix, sourcing of training and its arrangement and Employee Development Review (EDR) administration.
Health & Safety
● To assist the CM in the provision of statistical Information relating to Health & Safety/accident reports
● Ensure site is compliant and the tracker is up to date at all times
● To carry out Health and Safety responsibilities as per G4S corporate Part B responsibilities document complying with the HASWA 1974
● Ensure site meets statutory requirements
● Ensure all SLA's and KPI's are met
General
● Paymech -Preparation of any unavailability and performance shortfall for CM verification.
● To operate within and maintain the standards of service and security required at the contract.
● Maintain an efficient support service to the CM, Hard Services Manager and operational teams completing all administrative tasks to deadline and to the prescribed standards
● Client Liaison/management meetings
● Daily operational meetings
● Carry out any other reasonable duties as requested by Management.
▪ Collaboration & Cooperating
▪ Focused and Organised
▪ Working with complexity
▪ Customer thinking
▪ Analytical skills
▪ Accuracy - numerical and grammatical
▪ Communication
▪ Client facing
▪ Report writing
▪ Leadership
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people