Order Management Specialist - Advanced Solutions
Apply: Remote type: In Office locations: Milton Keynes, United Kingdom; Time type: Full time; Posted on: Posted Yesterday; Job requisition id: R-110515
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Order Management Specialist
About Us
Ingram Micro is proud to partner with top-tier manufacturers in the technology sector, including Apple, Cisco, Dell, HP, Aruba, Poly, IBM, Microsoft, Dell EMC, Kaspersky, Adobe, Redhat, AWS, Intel.
As a global leader in technology and supply chain services, we have established strong relationships with our customers, helping them operate efficiently and succeed in their markets.
Be your best, working with the best.
About the Job
We are seeking a results-driven individual to join our Order Management Team on a permanent basis. The team plays a vital role in managing customer orders from receipt to delivery as our business grows.
What you'll do:
* Manage the entire order process from start to finish.
* Collaborate with sales teams, partners, and vendors to support complex orders.
* Process orders and determine appropriate processing methods.
* Handle queries related to orders, ETAs, licenses, and POD requests.
* Manage back orders and billing processes.
* Monitor currency exchange rates and ensure profitability.
* Assist sales with P&A, stock quotes, and bids.
What we look for:
* Experience in customer service, administration, or order processing.
* Attention to detail and accuracy.
* Effective communication skills via phone, email, and in person.
* Proficiency with Microsoft Office, especially Outlook, Word, and Excel.
* A desire to learn, grow, and develop.
Join our team!
We value great people with a customer-focused mindset. We offer a competitive salary, commission, incentives, and career development opportunities. Full training on our products and access to leading technology learning resources are provided.
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