Job Description
Operations Manager - Lead with Purpose
Ready to make a real impact? At Wilderness Way, we're growing and evolving, and we're on the hunt for an exceptional Operations Manager to join our team. If you're a dynamic leader with a passion for delivering outstanding care and empowering teams, this is your opportunity to shape the future of children's residential care.
As an Operations Manager, you'll play a pivotal role in overseeing our cluster of children's homes, working closely with our Regional Director and leading a team of Registered Service Managers.
This isn't just about meeting objectives; it's about creating a legacy of care that transforms lives. You'll be joining a pioneering provider that's the first in England to operate under the innovative multi-building children's home model—a chance to lead in a ground-breaking way.
What You'll Do
1. Inspire Leadership: Mentor and support your team of Registered Managers, driving exceptional care and positive outcomes for children.
2. Deliver Excellence: Ensure outstanding care is consistently provided while meeting financial and operational goals.
3. Collaborate: Work directly with our Commissioning and Placements Partners and external agencies to tailor care to each child's needs.
4. Empower Teams: Promote our Mission, Vision, and Values, coaching managers to achieve their best while maintaining a child-first focus.
5. Drive Performance: Use data to monitor and report on service success, identifying opportunities for continuous improvement.
Why Join Us?
* A Rewarding Package: Salary up to £68,120 (discussed based on experience and qualifications).
* Annual Leave: 35 days, with extra days for continuous service at 2 and 5 years.
* Flexibility: 40-hour workweek (Monday to Friday, 9am-5pm) with occasional flexibility.
* Health & Wellbeing: Private Medical Insurance, Medicash plan, 24/7 GP access, cashback on optical/dental treatments, and gym discounts.
* Recognition & Rewards: Bonuses for referrals (£1,000 per successful referral) and monthly Wilderness Heroes awards.
* Financial Security: Pension contributions and life assurance (2x salary).
* Discounts: High street savings, leisure perks, and local discounts.
* A Culture of Growth: Opportunities for development through coaching, industry-recognised qualifications, and career pathways.
Be part of an organization leading in therapeutic and assessment-based residential care, driven by values of Collaboration, Adaptability, Respect, and Empathy—where your voice matters.
What We're Looking For
* Experience: At least 6 years working with children with challenging behaviours in residential settings, and 4 years in leadership.
* Qualifications: Level 5 Diploma in Leadership for Health and Social Care and Children & People's Services.
* Regulatory Expertise: Strong knowledge of Ofsted, safeguarding, and child protection legislation.
* Operational Excellence: Proven ability to manage budgets, implement policies, and meet organizational goals.
* Leadership Skills: A collaborative, inspiring approach to coaching and mentoring your team.
* Commitment to Children: Passionate about making a difference, with a child-focused, problem-solving mindset.
* Flexibility & Mobility: A full UK driving license and the ability to travel across our services.
Join the Wilderness Movement. If you're ready to be part of a forward-thinking organization where every child and every team member matters, we want to hear from you. Click 'Apply Now' to submit your details or contact us at our website. We follow safer recruitment processes, including DBS checks. Proof of eligibility will also be required. We are an equal opportunities employer.
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