Regional Support Engineer
Ethos Foundation is seeking a skilled Regional Support Engineer to join a growing UK‑wide service team. This is a home‑based role with regular regional travel and frequent weekly on‑site work. Overtime is paid after 45 hours per week. The ideal candidate will come from port marine or heavy plant environments with strong crane experience.
About the role
As a Regional Support Engineer you will provide hands‑on technical support to customers across your region, delivering service, commissioning, inspection, and maintenance activities. You will develop customer relationships from first contact through to on‑site work and will work independently or alongside additional technicians on larger projects.
Key responsibilities
* Conduct commissioning, maintenance, inspection and servicing of client cranes and lifting equipment with occasional overseas travel.
* Repair and inspect electrical, hydraulic and mechanical systems.
* Fault‑find and repair electromechanical and hydro‑mechanical equipment.
* Assist with identifying and procuring spare parts.
* Produce accurate factual reports for all completed work.
* Support rigging and lift planning.
* Comply with all site HSEQ requirements.
* Minimise environmental risks during all tasks.
* Visit customers regionally to discuss needs and offer services.
* Survey work to support the service manager and project engineers.
* Manage larger on‑site projects when required.
Skills and experience required
* Apprentice trained in electrical or hydraulic engineering.
* Strong background in port marine, offshore or heavy plant environments.
* Crane experience with Liebherr, Gottwald, Kenz or NOV is an advantage.
* Ability to commission and fault‑find across mechanical, electrical and hydraulic systems.
* Able to work independently or within a team.
* Comfortable working at height.
* Ability to read and apply engineering drawings and schematics.
* IT literate with strong written reporting skills.
* UK or Ireland driving licence.
* Leadership or supervisory experience is desirable.
* Experience in port engineering applications.
* Effective communication and customer‑facing skills.
Salary and benefits
* Salary range £40,000–£45,000 basic, depending on experience.
* 45 hour working week, Monday to Friday with a paid lunch break.
* Overtime paid after 45 hours at time ½.
* Meal allowance in line with HMRC guidance where applicable.
* Fully equipped service vehicle.
* Laptop and phone.
* Bupa healthcare.
* 31 days annual leave.
* Pension enrolment after three months.
* Extensive training and development.
#J-18808-Ljbffr