Senior Insurance Officer
Employer Location West Midlands, England, Coventry Salary Up to per hour + £ Per Hour Closing date 25 Dec 2025 View more categoriesView less categories Sector Salary band Contract type Hours Where will they be working You need to or to save a job.
Job Details
Location: Coventry
Work Pattern: Hybrid
Hays are working in partnership with a local council to recruit a Senior Insurance Officer.
About the Role
As the Senior Insurance Officer, you will play a key role in managing the council's insurance claims and ensuring compliance with agreed targets. You will oversee the claims handling function, manage the external claims handling agent, and ensure that all claims are processed accurately and promptly.
Your responsibilities will include:
1. Leading the response to all insurance claims in a timely and accurate manner.
2. Overseeing the claims handling function and managing the claim's handler.
3. Monitoring and reporting on claims statistics across the council.
4. Ensuring the claims management system is fit for purpose and accurately records data.
5. Supporting the annual insurance renewals process.
6. Managing the contract with the external claims handling agent to ensure performance meets agreed standards.
7. Providing regular management information reports to service areas to support service improvement.
Key Requirements
8. Proven insurance experience within the public sector.
9. Strong knowledge of insurance and risk management issues facing local government.
10. Experience arranging insurance programmes for large organisations, including balancing internal funds and external insurance.
11. Familiarity with a wide range of insurance policies (, motor, public liability, property).
12. Working knowledge of health and safety issues and processes.
Ideal Candidate
You will have experience in an environment that involves multiple policy types and demonstrate excellent organisational and communication you would like to apply for this role, please send you updated CV!
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at
Company
At Hays we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.
From CFO to Newly Qualified, we work with talented finance professionals and match them with organisations where they can achieve a lasting impact.
So much more than specialist recruiters in accounting and finance, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. All our consultants have strong relationships across the industry and the support of our extensive global network. That’s why organisations of all types and sizes – from international blue chips to SMEs – trust us to find the people who can help transform their business.
So, whether you want something local or international, permanent, or interim, we have the breadth of coverage and the depth of understanding to help you find it.
We have specialist recruitment teams in the following areas:
13. Corporate Governance
14. Credit Control
15. Part-Qualified Accountant
16. Payroll
17. Public Practice Accounting
18. Public Services Accounting
19. Senior Finance – Qualified
20. Support, Ledgers & Bookkeeping
21. Tax & Treasury
You can rely on us to deliver today and help you plan for tomorrow
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