Join Our Team as a Credit Controller at Zerographic
At Zerographic, we've been at the forefront of the document technology and solutions industry since 1990. We've experienced remarkable growth, evolving into a multinational business and proudly achieving the distinguished status of a Xerox Global Platinum Premier Partner—acknowledged as the highest level a Xerox partner can attain. With a clientele spanning thousands of businesses and schools across the UK, we are dedicated to creating and supporting a cutting-edge technology ecosystem that fosters business growth and ensures unparalleled customer satisfaction. With over 30 years of expertise, servicing more than 2700 clients and maintaining over 5000 print devices throughout the UK, our influence spans across Commercial, SMB, and Global Organisations.
Key Responsibilities:
As a pivotal part of our team, the Credit Controller will excel in overdue debt management maintaining composure under pressure while meticulously managing accounts, pursuing outstanding debts through various channels such as phone, email, and written correspondence. The role entails handling invoice inquiries, collaborating with other departments for issue resolution, managing a diverse customer base, supporting Direct Debit procedures, ensuring timely customer payments, and adhering to our in-house debt recovery procedures.
A proactive approach to debt collection is essential to optimise cash flows and meet company targets. An enthusiasm for learning about liquidation and insolvency procedures, the preparation of pre-legal documentation, and the initiation of County Court applications when necessary is also crucial.
The preferred candidate should seamlessly collaborate within an established team, demonstrate self-motivation, and ideally possess a minimum of 2 years of experience in credit control.
Requirements for Success
We are seeking a candidate with the following attributes:
* Exceptional communication skills and a polished telephone manner.
* Proficiency in numeracy and IT skills.
* Demonstrable experience in a credit control environment, interacting with customers.
* Proficiency or willingness to learn software tools like Microsoft Office, Excel, Sage, Vantage, and Credit Safe (training will be provided)
Working Details
Hours: 3 days a week. 9:30 am to 3:00 pm with half hour lunch break.
Location: Nestled within the grounds of Dunston Hall, Stafford, conveniently situated off J13 of the M6 with free on-site parking.
Employment Details
Type: Permanent, Part-time
Experience Required
Preferred: 2 years of experience in credit control
Job Types: Permanent, Part-time
Pay: From £12.98 per hour
Benefits:
* Additional leave
* Company events
* Flexitime
* Free parking
Experience:
* credit control: 2 years (preferred)
Work Location: In person