Account Manager, Wholesale - Northern Europe
Company: Tapestry
Location: London, LND, GB
We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions.
Primary Purpose: The Account Manager will join the Northern Europe Wholesale team and maintain and develop the Coach & Kate Spade Wholesale business for leather goods, primarily focused on key accounts across the United Kingdom, Ireland, and Scandinavia. The Account Manager will act as the main point of contact for the brands and design and execute growth strategies for the region.
Responsibilities:
* Develop and manage key and independent accounts for the region, focusing on John Lewis.
* Manage 4 markets a year for women’s and men’s leather goods, designing and presenting assortment strategies tailored to each account.
* Produce seasonal trade reports to highlight wins, challenges, and opportunities.
* Develop short-term and mid-term plans to meet targets, and design long-term commercial plans for key accounts.
* Support the Senior Sales Manager with regional strategies, including LRP and omni-channel.
* Develop the distribution network across key and independent accounts.
* Partner with the Wholesale Customer Service team to ensure seamless execution of the full order lifecycle.
* Build cross-functional relationships with various departments.
* Manage communication with Accounts Receivable on customers’ payments.
* Work with Finance on provisions, returns, staffing, and terms.
* Align with the regional strategy, working with the Marketing team on tailored plans for key accounts.
* Track and present sales on a weekly and quarterly basis, creating action plans to reach targets.
* Manage end-to-end process for new store openings, coordinating with cross-functional partners.
* Conduct regular market visits, identifying opportunities and conducting competitor analysis.
* Manage and update client database where required.
Qualifications:
* Extensive experience managing a wholesale business portfolio.
* Highly motivated and target-driven, able to independently manage time and workload effectively.
* A strong and passionate team player.
* Flexibility to travel in the UK/Europe.
* Strong sales-driven mindset, highly analytical with an eye for detail.
* Proficient in Microsoft 365, including Excel & PowerPoint.
* Agile approach to developing businesses.
* Ability to work under pressure in a fast-paced environment.
* Excellent written and verbal communication skills.
What Tapestry can offer you:
* Hybrid working (3 days working from the office, 2 days remote).
* Option to finish early on a Friday (Flex Fridays).
* 1 Paid Volunteering Day per year.
* Internal mobility & career progression.
* Regular Social Events.
Other benefits include:
* 25 days holiday in addition to bank holidays.
* Annual Incentive Plan (company performance bonus).
* Multi-brand discount up to 50% off.
* Private Healthcare with health assessment.
* Employee Assistance Program.
Our Competencies for All Employees:
* Courage: Provides current, direct, complete, and actionable feedback.
* Creativity: Comes up with new and unique ideas.
* Customer Focus: Dedicated to meeting the expectations of customers.
* Dealing with Ambiguity: Can effectively cope with change and uncertainty.
* Drive for Results: Exceeds goals successfully.
* Interpersonal Savvy: Relates well to all kinds of people.
* Learning on the Fly: Learns quickly when facing new problems.
Tapestry, Inc. is an equal opportunity employer, and we pride ourselves on hiring and developing the best people.
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