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Senior digital operations analyst

Dewsbury
NHS
Operations analyst
€35,000 a year
Posted: 14h ago
The role

A new and exciting opportunity has arisen to join the Senior Digital Services Operations team as a Digital Operations Analyst at The Mid Yorkshire Teaching NHS Trust.

The Digital Operations Team support the Trusts Cyber Security, Servers, Network and Data Storage, along with the implementation and support of new systems.

The successful candidate will lead the implementation of new digital solutions, ensure compliance with relevant standards, support and maintain the existing servers and storage, and monitor the performance of the estate to identify and correct potential issues.

We are looking for a friendly, motivated and enthusiastic individual who is passionate to deliver high-quality services and contribute to its ongoing development.

Experience of working in a high-pressured NHS IT service environment with the ability to communicate with confidence to staff and customers at all levels would be advantageous.

Main duties of the job

The Senior Digital Services Operations will be a key member of the Digital Services team, responsible for ensuring the performance, integrity, and resilience of the Trusts digital infrastructure, systems, and data.

The role involves managing, maintaining, and continuously improving the Trust's server and storage estate in line with industry standards, legal requirements, and NHS guidelines. The post holder will provide expert technical advice and operational support on digital platform matters across the organisation, including risk assessments, threat mitigation, and incident response.

Working closely with other Digital Services teams, the Digital Operations Analyst will play a vital role in supporting the Trusts digital strategy, implementing solutions, and monitoring and maintaining the digital environment.

Job responsibilities

Qualifications:
  • Degree or equivalent occupational/professional qualification or experience
Experience:
  • Significant experience of working in a busy data centre environment
  • Previous experience in a system/server support role
  • Supporting and developing corporate level systems
  • Corporate level data backup and restore technologies
  • Cloud technologies such as Azure or AWS
  • Installation and management of MS SQL server/clusters
  • Working with Storage Arrays/SANs
  • Virtualization technologies
Skills and Abilities:
  • Analytical and logical approach to problem solving
  • Writing reports and procedures
  • High levels of concentration required
  • Ability to learn and develop skills further
  • Ability to prioritise workload
  • Excellent organisational skills
  • Excellent written and communication skills
  • Able to liaise with technical and non-technical staff

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers, home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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