Benefits
* Continuous Training — Sharpen your skills and advance your expertise with our professional development programs.
* Great Team — It’s truly the people that make the difference — and with us you’ll join the best team around.
* Flat Hierarchies — Get straight through to the decision-makers with our streamlined organizational structure.
* Room for Innovation — Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
* Events — From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
* Quick Decision Processes — Make things happen faster with streamlined processes that promote efficiency and effectiveness.
What you can expect
Shift Pattern is Monday to Friday, 08:00 - 16:00 / 08:30 - 16:30 / 09:00 - 17:00 (flexible)
Key Responsibilities
* Liaise with customers on a day-to-day basis to provide support and advice on any queries.
* Produce daily reports both internally and externally as required such as: KPIs; WIPs; Activity Logs; Shortages; Failed deliveries; incorrect quantities.
* Arrange shipping of products, including booking slots, establishing courier, providing driver details and tracking parcels, in accordance with customer specifications.
* Manage stock movements and transfers via WMS System.
* Liaise with re-works to plan and cost any pre-retail requirements.
* Gather data to produce invoices and deal with PO issues when required.
* Carry out work according to customer requirements or following a plan set by others, working within agreed timescales.
* Provide guidance, support and informal coaching to administrators and new colleagues.
* Ensure tasks are completed in a timely manner to enable the next stage to be carried out.
* Able to apply vigilance and care in approach to work, judging when and who else to involve
* Undertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager.
What you bring
* Excellent command of the English language, both written and spoken and good communication skills
* Advanced Level Microsoft office skills (Outlook, Word, Excel, PowerPoint)
* Ability to prioritise tasks within a daily work allocation, defined timetable or routine
* Accurate and reliable
* Administration and organisation skills
* Able to work as part of a team as well as on their own
* The role would suit a person that has had at least one years’ experience in a similar role and environment.
* Knowledge of the industry
* Knowledge of principles and practices of organisation, planning, records management and general admin.
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