Our client has an opportunity for an experienced Claims Executive to join the business… you will support the team in providing an effective and efficient claims service to their customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. You will be dealing with a mixed portfolio of claims - anything from Liability, Property and Motor.Role & Responsibilities;
1. Efficiently handle all claims allocated to the job holder - job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients. Insurers, claimants, policyholders, brokers and other experts.
2. Refer claims which fall outside of personal authority levels to line manager.
3. Gather and process information, as directed, to support the effective assessment of more complex cases.
4. Assist in the training of new or inexperienced staff in the use of company systems and processes.
5. To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring, that this is recorded in like with Training & Competency requirements.
6. To conduct the business of the company at all times in a courteous and efficient manner.
7. The job holder will, at various times act for the insured and the insurer. The job holder will be responsible for adhering to all...