People Operations Administrator
Vitality Stockport, England, United Kingdom
Team – People Operations
Working Pattern – Hybrid 2 days per week in the Vitality Stockport Office. Full time, fixed term 12 months, 35 hours per week.
Start Date – January 2026
We are happy to discuss flexible working!
Key skills
* Experience working with HR systems
* Knowledge of HR policies and procedures
* Excellent verbal and written communication skills with exceptional attention to detail
What this role is all about
As a People Administrator at Vitality, you’ll play a key role in delivering an exceptional employee experience. You’ll ensure our People systems are accurate and up to date, and you’ll produce essential HR documentation such as contracts and letters for changes in job title, working hours, or salary.
You’ll be the first point of contact for employees, providing clear and friendly support to resolve their HR Administration queries. For more complex matters, you’ll work closely with our HR Advisors and HR Business Partners to ensure every employee receives the right guidance and support.
Your attention to detail and commitment to great service will help us maintain a positive and efficient HR function that supports our people and our business.
Key Actions
* Provide accurate HR and query support to Vitality employees in a professional and courteous manner.
* Support the administration of Vitality colleagues through the full lifecycle from new starters to leavers.
* Update, maintain and amend the HR & Payroll system (Success Factors) ensuring all information is accurate and processed in accordance with the current agreed SLA.
* First contact resolution for all queries coming through our HR Ticket system (My Service) and shared HR Inbox.
* Build effective relationships with the business to gain knowledge of the areas that are supported by HR.
* Accurately produce, quality control and distribute HR related letters and documents within the set service level agreements (SLAs).
* Produce references for ex-employees.
* Use own initiative to look for ways of creating/increasing efficiencies and autonomy within the People Operations functionality.
* File all paperwork electronically to staff files. Purge any files and maintain appropriately within the current retention data guidelines.
* Ensure the pre‑employment checking process is completed for all new starters and highlight any discrepancies or incompletion of cases to the HR Operations Manager in a timely manner.
* Undertake ad hoc projects when required including note taking for ER cases when required.
* Adopt a proactive approach to working and continuously improve processes and identify solutions.
* Keep up to date with legislation changes.
* Work closely with the People Operations Manager and Regulatory Affairs team to co‑ordinate the SM&CR process, engaging with key stakeholders through end‑to‑end process.
* Use MI Reporting to deliver reports to key business areas.
What do you need to thrive?
* HR administrative experience
* Detail attentive
* Problem solving skills
* Experience in taking ownership and working on own initiative
* Confidentiality and Integrity – Handling sensitive employee information with discretion
So, what’s in it for you?
* Bonus Schemes – A bonus that regularly rewards you for your performance
* A pension of up to 12% – We will match your contributions up to 6% of your salary
* Our award‑winning Vitality health insurance – With its own set of rewards and benefits
* Life Assurance – Four times annual salary
Our promise
* Help you to be the healthiest you’ve ever been.
* Create an environment that embraces you as you are and enables you to be your best self.
* Give you flexibility on how, where and when you work.
* Help you advance your career by playing you to your strengths.
* Give you a voice to help our business grow and make Vitality a great place to be.
* Give you the space to try, fail and learn.
* Provide a healthy balance of challenge and support.
* Recognise and reward you with a competitive salary and amazing benefits.
* Be there for you when you need us.
* Provide opportunities for you to be a force for good in society.
Seniority level
Entry level
Employment type
Full‑time
Job function
Management and Manufacturing
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