Job Description
Summary
The Recruitment & Resourcing Partner is essential in delivering an effective, inclusive, and high-performing recruitment function at CRA Group Recruitment and Payroll Limited. This role supports hiring managers and business leads in attracting, selecting, and onboarding high-quality talent, ensuring a seamless candidate experience and compliance with all internal and external standards.
Key Responsibilities
* Talent Attraction: Lead and support the business in attracting top talent through effective internal and external job advertising, using appropriate platforms and networks.
* Candidate Experience: Drive an exceptional candidate journey through proactive communication, responsiveness, and stakeholder engagement.
* Job Design & Approval: Review and approve job descriptions, ensuring alignment with organizational values, required competencies, and an inclusion-focused approach.
* Resourcing Advice: Provide expert guidance to managers on appropriate resourcing solutions (e.g., permanent, temporary, or agency) to ensure efficiency and value for money.
* Assessment & Selection: Support hiring managers with interview design, assessment techniques, and best practice selection methods to promote fairness and consistency.
* Continuous Improvement: Monitor recruitment performance metrics (e.g., time to hire) and identify opportunities to streamline and enhance the recruitment process.
Business Protection
* Ensure all pre-employment and vetting processes are completed accurately and on time, reducing people-related risks and maintaining compliance with legislation and company policy.
Stakeholder & Vendor Management
* Build and maintain effective relationships with internal stakeholders and external recruitment partners.
* Manage agency relationships to ensure service quality, consistency, and value for money across the organization.
Flexibility
This role description is not exhaustive and may be adjusted to reflect business needs. The post holder may be required to undertake additional duties within their capability and skillset.
Talent Attraction and Resourcing Strategy
* Develops annual and in-year resourcing and talent acquisition plans aligned to business objectives.
* Designs and delivers effective attraction campaigns that reach diverse and high-quality candidate pools.
* Monitors recruitment performance and provides data-driven insights to inform future attraction strategies.
* Ensures all resourcing activity reflects organizational values, inclusion principles, and legislative requirements.
Selection and Assessment Design
* Designs, implements, and reviews robust selection and assessment processes.
* Ensures all recruitment and assessment activities are fair, transparent, and compliant with equality and diversity legislation.
* Delivers and coordinates assessment centres, interviews, and other selection methods effectively.
* Provides support and training to hiring managers and assessors to ensure confidence and consistency in recruitment practice.
External Worker and Contract Management
* Applies contractual terms and conditions accurately, ensuring adherence to agreed supplier rates and frameworks.
* Builds and maintains effective working relationships with supplier partners to drive performance and value for money.
* Establishes clear governance arrangements with senior internal stakeholders to oversee external worker engagement.
* Monitors and tracks contract deliverables, compliance requirements, and supplier performance against agreed standards (including security and vetting obligations).
Core Competencies
Customer Focus
* Understands the differing needs and expectations of a range of stakeholders and adapts their approach accordingly.
* Demonstrates a strong commitment to delivering positive outcomes and high-quality service.
* Proactively seeks opportunities to enhance stakeholder satisfaction and organizational reputation.
Feedback Driven
* Actively seeks, gathers, and reflects on feedback about their own performance and contribution to the HR service.
* Responds constructively to feedback, making measurable improvements as a result.
* Provides open, honest, and solution-focused feedback to colleagues and stakeholders to support collective learning and improvement.
Communication & Influence
* Communicates clearly and confidently, using straightforward language to explain complex, technical, or sensitive information.
* Persuades and influences others through evidence-based reasoning and a balanced approach.
* Challenges differing viewpoints appropriately and professionally, supporting discussions with clear rationale and data where needed.
Accountability
* Takes ownership for delivering results and fulfilling commitments to others.
* Demonstrates reliability, professionalism, and a strong sense of responsibility for achieving individual and team objectives.
* Goes beyond the immediate scope of the role when necessary to ensure high standards and successful outcomes.
Collaboration
* Values and acknowledges the contributions, ideas, and perspectives of others.
* Builds strong, positive relationships and works effectively within and across teams.
* Provides constructive feedback and shares knowledge to support team success and continuous improvement.
Equality, Diversity & Inclusion (EDI)
* Demonstrates awareness of how their role and decisions impact the organization’s EDI goals.
* Actively promotes inclusivity and respect in all workplace interactions and decision-making.
* Identifies opportunities to embed and strengthen EDI principles within day-to-day practices and recruitment processes.
Requirements
Requirements:
* Proven experience in recruitment and talent acquisition.
* Excellent stakeholder management and communication skills.
* Ability to align job descriptions with organizational objectives.
* Expertise in interview techniques and assessment best practices.
* Experience in enhancing recruitment processes and identifying areas for improvement.
* Knowledge of risk mitigation and vetting procedures.
* Proficiency in managing relationships with external recruiters.
Other Attributes
* Demonstrates flexibility and adaptability in a fast-paced environment.
* Committed to delivering a positive candidate and hiring manager experience.
* Displays resilience, initiative, and a proactive approach to problem-solving.
* Engages in continuous professional development to maintain up-to-date knowledge of recruitment best practices and employment legislation.
* Experience working within a recruitment role.
* An understanding of how to use different software and channels (e.g., social media, ZOHO, total Jobs, Matrix SCM, In-tend procurement) for advertisement and recruitment purposes.
* Knowledge of candidate selection methods. Qualifications (Desirable but not essential)
* A relevant degree or equivalent qualification OR Studying towards, or willing to study towards, a relevant degree or equivalent qualification.
* Graduate membership of an appropriate professional body, e.g., CIPD, REC Level 2 or 3
This job description reflects the role as of the stated date. CRA Group Recruitment and Payroll Limited reviews job descriptions periodically to ensure continued relevance. Any proposed changes will be discussed with the post holder, and reasonable adjustments will be agreed upon where possible. In the absence of agreement, the Head of Service reserves the right to make reasonable amendments following consultation.
Requirements
Strong knowledge of HR policies, procedures, and legal requirements. CIPD Qualified or part qualified. Experience in recruitment and selection processes. Ability to provide advice on employee relations and conditions of service. Proficiency in data interpretation and HR database management. Excellent communication and interpersonal skills. Experience in designing and delivering training courses. Ability to liaise effectively with Trade Union Officials and other stakeholders. Commitment to continuous professional development. Ability to maintain confidentiality and handle sensitive information with integrity. Understanding of Health and Safety and Data Protection regulations.