Job Title: My Time Administration Worker
Location: Warwickshire
Salary: £10,483
Hours: 16 hours per week
1. Support the Mytime Coordinator by delivering an efficient administration service to support the needs of the service.
2. Ensure all enquiries and messages are managed accurately, effectively, and timely and all communication is processed in a helpful, efficient, and supportive manner.
3. Process referrals to Mytime efficiently and professionally
4. Have regular contact with carers before and after their break
5. Update and manage spreadsheets and data bases, ensuring all carer contact is recorded
6. Collect feedback from the carer and collate this into monthly reports.
7. Assist with collating quality data and contribute to the production of reports where necessary.
8. Ensure all letters and correspondences are prepared to a high standard of accuracy.
9. Assist in arranging events and attend events to promote Mytime
10. Maintain and update Mytime social media platforms
11. Responsible for ensuring the strict security of personal/sensitive information which relates to work activity and particularly that resulting from contact with staff, clients/customers, and the general public.
12. To carry out any other duties appropriate to this post, as necessary or as requested.
Employee Benefits:
- Access to a full Employee Assistance Programme.
- Access to Medicash.
- Opportunity to utilise E-Learning and gain further knowledge and skills.
- Personal development promoted and funded NVQs available.
- Refer a friend scheme.
- Flexi time available with some roles.
- 20% discount for our Watersports Centre.
- Annual awards for nominated employees.
- Annual leave starts at 23 days allowance rising to 30 days plus 10 bank holidays
Access to a car is essential due to the nature of the role.
Post is subject to an enhanced Disclosure
INDOTH