Transport Administrator Salary: £30,000 per annum Location: Bristol BS32 Company: Transport & Logistics Company About the Role We are working with a well-established transport company seeking a reliable and customer-focused Transport Administrator to join their team. This role is key to ensuring smooth day-to-day operations by providing high-quality customer support and administrative assistance across the business. The successful candidate will act as a central point of contact for customers, drivers, and internal teams, helping to resolve queries efficiently while maintaining accurate records and a high standard of service. Key Responsibilities * Acting as the first point of contact for customer enquiries via phone and email * Handling booking requests, delivery queries, and service updates * Liaising with drivers, transport planners, and internal departments * Processing orders, updating systems, and maintaining accurate records * Managing customer issues and complaints in a professional and timely manner * Supporting the wider administrative function of the transport team * Ensuring service level agreements and customer expectations are met Skills & Experience Required * Previous experience in a customer service or administrative role * Strong communication skills, both written and verbal * Excellent organisational skills and attention to detail * Ability to manage multiple tasks in a fast-paced environment * Confident using IT systems, including MS Office * A calm, professional approach with strong problem-solving skills Desirable * Experience within transport, logistics, or a similar operational environment * Knowledge of transport planning systems or order management systems What’s on Offer * Salary of £30,000 per annum * Opportunity to join a stable and growing transport business * Supportive team environment * Training and development opportunities About us: TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this position, your details will be submitted to TLP Recruitment and you accept our Privacy Policy. INDWMID