Technical Administrator (Exports)
Location:
West Brom ideally (can also work in Flixton / Sandycroft) Full-time | 5 days onsite
Salary: Competitive Salary + Good Benefits Package + Progression & Training
About Us
Joining 2 Sisters means becoming part of the UK's largest food manufacturer, with a £3 billion+ turnover and over 13,500 employees. At our UKP Site B facility, we are driving significant changes in our engineering operations, focusing on efficiency, continuous improvement, and equipment reliability.
About the Role
We are looking for a detail-oriented Export Certification Technical Administrator to join our UK Poultry division. This is a key technical support role responsible for managing export documentation, ensuring full product traceability, and supporting compliance with food safety and quality standards across multiple sites.
This role is ideal for someone with a background in Technical, QA, or Senior QA who is looking to transition into a more administration-focused position while remaining within a fast-paced food manufacturing environment.
Key Responsibilities
Export Certification
Prepare and submit Export Health Certificate (EHC) applications
Ensure all export documentation is accurate, compliant, and completed on time
Maintain full traceability of all export products
Food Safety & Quality Systems (FSQMS)
Support compliance with regulatory, internal, and third-party standards
Assist in continuous improvement of food safety and quality processes
Traceability & Documentation
Maintain traceability systems and matrices
Conduct traceability exercises and mock recalls
Manage product specifications and technical records
Non-Conformance & Complaints
Record and investigate non-conforming products
Support complaint investigations, including foreign matter cases
Monitor trends and escalate issues where required
Stock & Reporting
Monitor stock status within cold storage facilities
Support reporting requirements (weekly, monthly, annual)
Audit & Team Support
Assist with audit preparation and site accreditations
Provide support across the technical team as required
About You
We are looking for someone who thrives in a detail-driven, fast-paced environment and can confidently manage large volumes of data and documentation.
Essential:
Experience in a food manufacturing technical or QA role (minimum 1 year)
Strong understanding of food safety, GMP, and HACCP principles
Excellent attention to detail and organisational skills
Strong communication skills with the ability to engage stakeholders
Proficiency in Microsoft Office (especially Excel)
Desirable:
Level 3 HACCP / Food Safety qualification
Experience with export certification or regulatory compliance
Knowledge of Products of Animal Origin (POAO) regulations
Experience with audits and third-party standards
What We Offer
A stable work environment with ongoing site investment
Training and development opportunities to support your career progression
Exposure to export certification and regulatory processes
A supportive and collaborative team environment
Opportunities to grow within technical and compliance functions
Access to Health Assured Employee Assistance Programme and Grocery Aid
Boparan Restaurant Group discount
Cycle2Work scheme
The opportunity to be part of a team driving continuous improvement and positive change across the business
Why Join Us?
This is a fantastic opportunity to join our Site B team and build your career in technical compliance and export certification, gaining valuable experience in traceability, audits, and regulatory standards within a leading food manufacturing business.
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