Service Assistant – Retail – Sainsbury’s
Our stores are fast‑paced environments where no two days are ever the same and food is our passion. As one of our Service Assistants you’ll be the special ingredient that provides the very best shopping experience for our customers.
Eligibility
* You must be above the school‑leaver age in your country.
* If the shifts cover hours earlier than 6 am or later than 11 pm you must be at least 18 years of age.
* You must have Right to Work eligibility in the UK.
What you’ll be doing
* Always on hand to serve and support customers on checkouts, self‑service tills, kiosks and petrol stations, offering help proactively.
* Picking and selecting quality products on the shop floor for customers using the On‑Demand grocery ordering service and assisting with Click & Collect parcels.
* Building great knowledge of our products, services and promotions to give recommendations.
* Dealing with complaints, refunds, shelf tickets and advertising.
* Working flexibly across the store as needed.
What makes a great colleague
* Friendly and welcoming with genuine enthusiasm for helping customers.
* Happy working in a fast‑paced, physical, high‑energy environment and thrives as part of a team.
* Takes responsibility for owning tasks and uses initiative to solve problems.
* Always prepared to work flexibly and productively across the store to a high standard.
* Comfortable learning to use new digital tools and technology to do the job brilliantly.
* Great attention to detail, keeping the store clean, clutter‑free and creating the best shopping experience.
Benefits and rewards
* Discount card – 10 % off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15 % discount at Sainsbury’s every Friday and Saturday, and 15 % off at Argos every pay day.
* Free food and hot drinks for all colleagues.
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
* Pension – we’ll match between 4‑7.5 % of your pension contributions.
* Sainsbury’s share schemes – buy shares at discounted prices.
* Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
* Wellbeing support – free access to our Employee Assistance Programme for confidential support and guidance.
Inclusive place to work and shop
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. We provide development opportunities, mentorship, training and career progression pathways. If you require reasonable adjustments during the application or interview stages, please let us know and we will support you.
Apply now – vacancies close quickly, apply at earliest convenience
We encourage candidates to apply at their earliest convenience as vacancies may close quickly.
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