Are you ready to be part of a pioneering team? Do you have a passion for optics and photonics? Want to work alongside innovative, dynamic individuals from around the globe? We are currently looking for a Product Support Engineer - German Speaker (f/m/d) to join our bustling team in York (UK) or Mainz (Germany). As a Product Support Engineer - German Speaker, you'll be the linchpin of our European customer support team. Your day-to-day activities will include providing expert technical assistance, product recommendations, and handling a diverse range of customer inquiries. You'll manage accounts, collaborate with global teams, and support engaging marketing initiatives. Additionally, you'll have opportunities to showcase your expertise by writing articles and designing demos—a role that's anything but ordinary! Hours of Work: Full-time, Monday to Friday. Location: York (UK) or Mainz (Germany) Product Support Engineer - German Speaker Requirements: * Bachelor’s degree in science or engineering * Fluent in German and English * Proficient with MS Office * Strong communication and problem-solving skills Product Support Engineer – German Speaker Benefits: * Company pension scheme * Bonus * Private medical & dental insurance * Extensive training and development opportunities * Subsidized gym membership * Cycle to Work scheme / Job bike program * Company events * Plus, you'll be ...