Cave Hotel and Golf Resort stands out from the crowd. Why? Because we like to challenge the conventional. We cherish and nurture the people we work with, which in turn, contributes to the warm and inviting experience our guests and golfers enjoy.
We are on the hunt for a Restaurant Supervisor to join our Korean Cowgirl Restaurant team.
Our Korean Cowgirl Restaurant is atmospheric and inviting, where your plates will be filled with Korean style dishes. From sticky spare rib stacks to honey butter fried chicken wings, not forgetting our incredible USDA smoked beef brisket with a Texas rub.
Duties/responsibilites:
Supervise, train, and motivate restaurant staff, including waiting staff and bartenders. Schedule shifts and ensure proper staffing levels to meet guest demand.
Ensure that all guests receive excellent service and promptly address any concerns or issues to ensure satisfaction.
Assist restaurant manager/s in the daily restaurant operations, including opening and closing procedures, cleanliness and organisation.
Monitor the quality of food, presentation, and service standards. Ensure that all health, safety, and hygiene standards are met.
Help manage inventory and supplies, ensuring stock levels are maintained and that orders are placed in a timely manner to avoid shortages.
Foster a positive work environment and encourage team communication and collaboration to ensure smooth service.
Encourage sales and upselling by promoting menu items, specials, and drink pairings to guests.
Ensure compliance with company policies, procedures, and local regulations regarding food safety, alcohol service, and health standards.
Problem Resolution: Handle customer complaints or issues with professionalism and a focus on resolving concerns quickly and efficiently.
Why work for us?
Our Team - we know it sounds cliché but we really are a friendly, passionate bunch who support each other and know how to have fun !
The Company is consistently looking to evolve and expand, offering plenty of personal and professional development opportunities .
Highly competitive service charge performing similarly to London hotels. That's extra bonus money each month!
Working with some of the best suppliers /partners within the hospitality/leisure industry including; Hospitality Action, The Burnt Chef Project and many more.
50% discount when dining at any of our restaurants for you and up to 3 guests.
Mates Rates for your friends and family to enjoy discounted stays at the Cave.
An over-night guest experience stay for you and a friend.
Free meal on duty.
Volunteer day opportunities.
Golf discounts at any of our golf courses.
Free parking on-site.
Job Types: Full-time, Permanent
Benefits:
Discounted or free food
On-site parking
Work Location: In person
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