Job Description
We're currently working with a leading Build to Rent operator to recruit Resident Service Assistants across multiple London residential communities.
This is an excellent opportunity for someone passionate about customer service, hospitality or property management looking to build a long term career within the growing BTR sector.
The Role
As a Resident Service Assistant, you will be the face of the building, delivering exceptional resident experience while supporting the day to day operations of a modern residential community.
Responsibilities include:
* Acting as first point of contact for residents and visitors
* Supporting resident enquiries and service requests
* Assisting with apartment viewings and leasing activity
* Managing parcel handling and front-of-house operations
* Supporting community events and resident engagement initiatives
* Monitoring building presentation, safety, and amenities
* Working closely with onsite management and maintenance teams
About You
We are looking for individuals who are:
* Customer focused and people orientated
* Confident working in a front of house or hospitality environment
* Highly organised with strong communication skills
* Proactive, positive and professional
* Interested in residential property or Build to Rent careers
Experience within hospitality, residential, concierge, student accommodation, hotels or customer service environments is highly desirable.
Apply now to learn more.