A global food distribution company is seeking a Service Desk Analyst to provide level 1 support for internal users. This full-time position requires fluency in both English and French. Responsibilities include troubleshooting software/hardware issues, documenting incidents in ServiceNow, and delivering excellent customer service. Candidates should have experience in IT support and strong communication skills. This role offers an inclusive environment, remote work options, and the opportunity to be part of a diverse team.
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