Logistics Account Manager Temporary to Permanent Salary negotiable dependent on experience Outskirts of Swindon We are currently recruiting for our client who are a logistics company based on the outskirts of Swindon. Responsibilities and Tasks: * Day to day responsibility for the management of individual accounts within operational aspects. * Ensure that KPIs are up to date and can be provided monthly to both the relevant customer, and management within the business.. * Ensure the day to day SLAs of outbound/inbound sectors are monitored and escalated when not going to be met. * Monitoring order volumes/flows and receipts daily of their accounts, escalating where required to help various teams plan resources for warehouse needs. * Keeping close relations with their CRM and the relevant TL within the warehouse. * Correctly invoice for all aspects (apart from hourly charges) of work conducted across accounts on a weekly/monthly basis. * Invoice relevant customers in a timely manner in line with expectations set by management. * Ensuring that all relevant order/customer references are included on relevant shipping labels to ensure we can relate costs when invoicing. * Have the ability to manage a number of accounts and prioritise tasks where needed across said accounts. * First line & prompt communication with customers should queries or complaints arise, and escalate internally so Walke...