IT Administration Apprentice Cirencester, Gloucestershire | Full-time | Starting ASAP With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability. Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community. Our Values: P assion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change. A gile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs. C ommunity - Building strong relationships, supporting one another, and creating an environment where everyone can thrive. E xpert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value. The Role: Are you passionate about technology and eager to kick-start your career in IT? We’re looking for a motivated and enthusiastic IT Administration Apprentice to join our Technical team for an initial fixed term of 18 months at Kubus. You will follow the Digital Support Technician standard in partnership with Cirencester College. This is a fantastic opportunity to gain hands-on experience while working towards an industry-recognised IT qualification. You’ll be the first point of contact for internal IT queries, helping to keep our systems running smoothly and our people supported. What You’ll Be Doing: Responding to IT Helpdesk queries and managing the ticket queue Troubleshooting hardware and software issues Building and provisioning new devices Performing daily system checks and managing backups Supporting network maintenance and upgrades Delivering IT inductions for new starters Assisting the IT Manager with project work What We’re Looking For: An individual with a keen interest in IT and a desire to learn Good problem-solving skills and a proactive attitude Willingness to study and attend college as part of your apprenticeship Basic understanding of networking (desirable) What you’ll get: Real-world experience in a dynamic IT environment Support to achieve industry certifications Mentorship from experienced IT professionals A structured development plan to grow your skills and confidence Competitive salary & bonus scheme Private healthcare & healthcare cash plan Pension contributions above minimum requirement (matched up to 7%) 25 days holiday bank holidays upon starting, increasing by a day each year to a maximum of 30 days Salary sacrifice electric vehicle scheme Enhanced parental leave Technology scheme Cycle to work scheme Reward & recognition portal – including discounts/cashback at hundreds of retailers This is an amazing opportunity to join our Solutions Team during an exciting period of growth at Kubus! Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ 44 (0) 1285 771 600 | kubus.com